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Q 1.
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Who founded the Yo! China ® restaurant chain? When and where did the first restaurant open?
Yo! China was founded by 6 dynamic entrepreneurs – Ashish Kapur, Ajay Saini, Joydeep Singh, Sampat Talwar, Arun Chadha and Mandhir Soni. The first restaurant started in May 2003 in the MGF Mall in Gurgaon.
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Q 2.
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Does Yo! China serve only Chinese food?
Yo! China is a chinese food chain. We specialize in authentic dishes like Dimsum as well as popular dishes like Chicken Hot Garlic Sauce, American Chopsuey.
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Q 3.
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What services does a Yo! China restaurant offer?
All restaurants offer the following services: Dine-In, Takeaway & Home Delivery. The restaurants also organize Birthday & Kitty parties as well as parties for large gatherings.
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Q 4.
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What are the restaurant formats Yo! China operates within? (Mall, High Street, no. of seats)
Yo! China has 2 models : Dine In & Food Courts. Ideally for Dine-In models the restaurant should be 2500sqft carpet area on a single floor plate. However, we do have multiple floor restaurants. Our current restaurants are located in Malls as well as High Streets. The main criteria being location, location & location. The location must be in a high footfall area preferably close to other restaurants & a multiplex. The food court model requires approx 350sqft of space. This is a self service model.
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Q 5.
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Do Yo! China restaurants accept credit cards?
Yes, all Yo! China Dine In Outlets accept credit cards. Only the food court outlets do not accept credit cards.
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Q 6.
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How fresh is the food served in Yo! China?
Serving food piping hot made out of the freshest of ingredients is our top priority. All our outlets receive fresh vegetables and chicken/meat/fish daily. The vendors are certified for the quality and safety of supplies. The chefs are trained to receive fresh supplies. The kitchen mantra is ‘from the wok to the table'. No dish is reheated – it is simply cooked fresh!
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Q 7.
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When did the first Yo! China franchise unit open and where is it located?
The first franchise outlet opened in Pune in the Mariplex Mall - Kalyani Nagar in April 2005. It is a 100 seat restaurant within a hip mall. Since then we have franchise outlets running in Delhi, Noida, Ghaziabad, Pune, Dehradun, Chandigarh, Patna, Hyderabad, Bangalore & Mangalore.
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Q 8.
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Where is the Yo! China chain headquarted and how many people does it employ?
Yo! China Franchise Headquarters FF25, Peach Tree Complex, Pocket C, Sec 43, Sushant Lok Gurgaon Tel: 0124-4040060 Fax: 0124-4040074
E-mail: paragdutta@yochinaonline.com
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Q 9.
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What support does Yo! China offer its franchisees?
- Setup : At the time of setup we help in the most important factor – location finalization & lease negotiations. Post this we help in the outlet design, equipment sourcing, staff hiring & training, vendor selection, launch planning, advertising and marketing plan
- Operations : Once outlet operations have commenced we setup the supply chain network, supply standardized items to ensure consistency, help in retraining staff, conduct audits and grade outlet performance, design new marketing promotions, create new dishes. Apart from this the common advertising benefits all operational franchisees.
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Q 10.
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Who is Yo! China's Target Market?
Yo! China's target market is the age group between 15-35. The youth, young working professionals and families. Since we don't serve liquor we are a popular hangout place for women and families also.
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Q 11.
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What is Yo! China's market share?
The overall market is fragmented with the vast majority of restaurants in India being single owner operated. In the organized retail environment we are a major restaurant chain. Within the organized Chinese food segment we would be the un disputed market leader.
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Q 12.
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What steps does the Yo! China chain take to ensure food safety in its restaurants?
We take the following steps to ensure food safety – a critical element of guest satisfaction for us:
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All outlets operate with government licences and in authorized premises
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We use commercial gas situated outside the restaurant premises
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All vendors are pre certified and the chain does random audits to ensure freshness and safety of raw ingredients
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Kitchen staff is trained and measured on hygiene and food handling
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Kitchen staff is medically tested on a regular basis
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The uniform policy mandates caps for all people entering the kitchen premises
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The vegetarian and non vegetarian sections are clearly defined
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All packaging material specially in home delivery and takeaway is food grade
Apart from this we are working on industry certifications like HACCP.
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Q 13.
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How is Yo! China Kids friendly?
All Yo! China outlets are non smoking zones. All outlets with the exception of Chandigarh (which serves only Beer) do not serve liquor. We have a Kids Meal with a gift, Kids Chairs, and we organize Kids B'day parties with games and gifts. Apart from this our bright yellow and red interiors are very cheerful.
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Q 14.
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Does Yo! China offer Home/Office Delivery?
Yes, all Yo! China outlets offer a Free Home/Office Delivery service. The menu variety is large and food is cooked fresh and delivered at the required premises
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Q 15.
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Does Yo! China cater at parties?
Yo! China has a Party Pack offering in its Delivery menu. These party packs are for groups of 16 people (Rs. , 99 per head), 24 people (Rs. , 96 per head) & 32 people (Rs. , 90 per head). The yummy food arrives fresh in Party Size packs with complimentary Vanilla Ice Cream for the Party!
For more information on party packs click here
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Q 16.
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Who is Chef Yo! Min Chow?
Chef Yo! Min Chow is the official Chef of Yo! China. He is a master chef who delights in guests experiencing his varied flavours. He guarantees an addictive experience!
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Q 17.
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Has Yo! China won any awards/recognition?
Yo! China has and continues to win numerous accolades. We were awarded the Best Fast Food Chain Award by a leading Food Guide – The HT City Food Guide. Apart from this master chefs like Chef Sanjeev Kapoor and Chef Jiggs Kalra have given us rave reviews. Click Here to view all our reviews and accolades (direct them to Press Click page)
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Q 18.
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What is Yo! China's most branded dish and what is the reason for its success?
Our most popular item is dimsum. We have sold over 5 million of these. Our dimsum variety is large and each dimsum is juicy, fresh & has a different but sumptuous filling. The skin is thin on the outside to ensure an authentic experience.
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